frequently asked questions

Contacting us

Any burning questions or doubts, drop us an email at araaasch@gmail.com and the shop maganer will get back to you swiflty.

Returns & exchanges

We do not accept returns unless the item you purchased arrived damaged or faulty.

Read the full returns policy.

Import & taxes

Note that prices do not include VAT for orders outside EU and as such, your order may be subject to import taxes and customs duties. The recipient is the importer of record and must comply with all laws and regulations of the destination country.

Shipping and delivery

We ship twice a week via UPS/DHL couriers depending on the destination country. All items are shipped from sunny Barcelona with a tracking number and require a signature on delivery.

Read the full shipping policy.